Cancellation, Return, and Refund Policies: Cancellation Policy: » Orders may be canceled at any point prior to shipment » In stock items will be shipped within 3-5 days » Out of stock items and custom orders are subject to longer lead times Return Policy: » Once item is delivered, we offer a 3 day money back guarantee if the customer is not completely satisfied with his or her item » Buyer does pay a 15% restocking fee and pays for shipping the item back to us. * Damages: o Before signing for delivery, it is very important to inspect the carton for any potential damage that may have occurred while in transit. It is normal for packaging to show some wear. Open each package. If there is any damage to the merchandise, write the description of the damage on the freight bill and then inspect the inside before the driver leaves the premises. If the item is damaged you must refuse it and send it back with the driver. Reject ONLY the merchandise that is damaged. Accept all of the merchandise that is not damaged. + Please contact us immediately in this situation. + A complete refund and or exchange will be given to the customer + Customer will not be responsible for payment of shipping item back to us or any other fees associated with a damage return Refund Policy: » Refunds will be handled immediately once the issue is resolved » We will disclose all fees, and exact amount being refunded and why, prior to a refund » We will refund the buyer in the same manner that the payment was received Please feel free to contact us if you have any other questions regarding our policies.